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Club News


Information about the return of supporters to Roots Hall

9 December 2020

Southend United are delighted to announce that fans will be returning to Roots Hall, starting with the visit of Scunthorpe United on Saturday 12th December, 3pm kick-off.

Being in Tier 2, Blues are allowed an attendance of 2,000 supporters at Roots Hall, which confirms that all persons who purchased a 20/21 season card will be able to attend future matches as part of their season card package and we can't wait to have our supporters back in the stadium! 

Physical season cards will not be printed and you will receive match tickets for each fixture in a batch postal delivery which should arrive imminently in time for Saturday’s fixture.

There will be 280 remaining tickets available to purchase, these are available in the Outstanding North Bank and Paul Robinson West Stand only due to restrictions; below is how they can be purchased and who by.

The remaining tickets will go on sale from 4pm today (Wednesday 9th December) and can be purchased in person or over the phone.

The following three fixtures will be available to purchase, exclusively to 19/20 season card holders who did not renew their season cards for this season.

  • Southend United v Scunthorpe United – Saturday 12th December, 3pm kick-off.
  • Southend United v Grimsby Town – Tuesday 15th December, 7.45pm kick-off.
  • Southend United v Colchester United – Saturday 26th December, 1pm kick-off.

Ticket Office On Sale Hours

  • Wednesday, 9th December - 4pm-7pm
  • Thursday, 10th December - 9am-7pm
  • Friday, 11th December - 9am-5pm

A maximum of four tickets can be purchased at one time and they have to be for others who were also season card holders during the 19/20 season to ensure we have all relevant data for track and trace purposes.

Following the December fixtures, 19/20 season card holders will have a small priority window to purchase tickets for that month only.

For example, there will be a five-day period shortly after the Colchester United fixture to purchase for games in the month of January.

Following the priority window, the remaining tickets available for each fixture in January will then go on sale to fans with a previous ticket history over the last four seasons and fans will only be able to attend if they’re in a Tier 1 or Tier 2 postcode district.

Tickets will only be sold over the phone or in person to ensure the above data is correct and the social distanced seating is adhered to.

Matchday Ticket Price

• Adult: £25
• Senior: £18
• Student, Young Person and Disabled Adult: £17
• Junior: £12
• Under 9: £5

These can be purchased will be available in person or by calling the Blues Box Office on 08444 770077.

Please note, we have reduced the amount of people able to queue on the phone to save supporters being charged for the wait time, if you are unable to get through, please continue trying and we will endeavour to answer all calls.

Please see below links to the Supporter ‘COVID’ Code of Conduct along with the Southend United Return of Fans Stadium Guide, which outlines the changes being made to ensure that supporters return in a safe manner.  

These documents will also be communicated via email and by text message to supporters who have bought a ticket, so please ensure that all your information is up to date with the Ticket Office.

If you’re unsure on whether you wish to return due to the Coronavirus pandemic, please be assured that the EFL iFollow service will still be made available to season card holders as part of the season card package allowing you to watch the game from home.

Please notify us on if you are shielding for whatever reason and unable to return for the foreseeable.

For any other queries, please contact the Blues Box Office on or call 08444 770077 and we will endeavour to assist you with your query.

Due to the current restrictions, hospitality at Roots Hall is unavailable. When we are able to offer hospitality packages we will update supporters, please keep an eye out on all channels on how you can purchase or email

Thank you for your continued support and we look forward to seeing you on Saturday!

Southend United Return of Fans Stadium Guide

Supporter ‘COVID’ Code of Conduct

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